Contact Us

We Are Here to Help

At VEXORINASVC™, we value clear communication and reliable customer support. Our team is available to assist with product questions, order information, payment concerns, shipping updates, returns, refunds, and other shopping-related matters.

For questions about an existing order, please include your order number and the email address used during checkout. Providing complete information helps us identify your order and respond more efficiently.

Business Information

Brand Name: VEXORINASVC™
Primary Domain: vexorinasvc.com
Website: https://vexorinasvc.com
Owner: Guo Yingzhao
Legal Company Name: Zhengzhou Jingtu Digital Technology Co., Ltd.

Contact Details

Phone / Text: +86 15018800717
Email: service@vexorinasvc.com

Registered Business Address

Room 904, 9th Floor, Unit 2, Building 3, No. 1507 Hanghai East Road, Zhengzhou Area (Economic Development Zone) of the Henan Pilot Free Trade Zone

Customer Service Hours

Monday–Friday: 9:00 AM–6:00 PM China Standard Time
Saturday–Sunday: Closed

We normally respond within 1–2 business days. During public holidays, promotional periods, product launches, or periods of high message volume, responses may take longer.

Information to Include in Your Message

For faster assistance, please provide:

  • Your order number
  • Your full name
  • The email address used at checkout
  • A clear description of your question or issue
  • Product details, if your request concerns a specific item
  • Photos of the package or product if it arrived damaged or incorrect

Please do not send your complete payment card number, security code, account password, or other highly sensitive information by email.